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DAILY ICT Solutions

Your data, your choice

Request deletion of your data

You can ask DAILY ICT SOLUTIONS to delete an account and associated personal information using the steps below.

Submit a deletion request

Use the email address associated with the relevant account. We will send next steps after locating the record.

We use this address to locate the account and verify authority.

Do not include passwords, access tokens, full identity documents, or unnecessary sensitive information.

Or request deletion by email

  1. 1

    Send your request

    Email privacy@dailyictsolutions.com from the address associated with your account. Use the subject “Data deletion request.”

  2. 2

    Identify the relevant account

    Include your full name, business name, account email, and—if relevant—only the last four digits of the connected business phone number. Do not send passwords, access tokens, or full identity documents.

  3. 3

    Complete verification

    We will reply with a verification step where needed. This protects accounts from unauthorised deletion requests.

  4. 4

    Receive confirmation

    After verification, we will process the request and send confirmation within the period required by applicable law. Timing can vary where identity, authority, legal retention, or a business customer's instructions must be confirmed.

What deletion covers

Depending on the account and request, deletion may cover profile details, saved connection identifiers, locally stored message and template records, operational metadata, and support information linked to the account.

Information we may retain

We may retain limited information where required for security, fraud prevention, legal claims, financial records, or other legal obligations. The completion record should document the reason and duration for any retained item. If backups are enabled in the deployed service, copies may remain until the documented backup rotation completes.

Data held by another provider

Deleting information from DAILY ICT SOLUTIONS does not automatically delete information held independently by a third-party messaging provider or by the business that originally contacted you. You may need to contact that organisation or provider separately.